Privacy
Privacy Notice
Effective 13 August 2026. A clear explanation of how website enquiries and related business information are handled.
1. Scope and operator
This website and related business communications operate under the business name Prism Technologies (ABN 80 158 138 725). In this notice, “Prism”, “we”, “us” and “our” mean the business operating under that name. This notice explains how personal information is handled through this website, project enquiries and related business communications.
2. Information we collect
We may collect your name, contact details, organisation, role or organisation type, service interests, indicative timeframe, the information you include in your message, your communication preferences, and technical security data such as a privacy-preserving identifier used to limit form abuse. Do not submit passwords, health information, government identifiers or other sensitive information through the enquiry form.
3. Why we use it
We use enquiry information to respond, understand your needs, assess whether Prism can help, arrange conversations, prepare proposals, maintain business records, secure the website and improve our enquiry process. If you separately opt in, we may also send occasional technology insights. An enquiry does not automatically subscribe you to marketing.
4. How information is processed
Website enquiries are stored in a Hostinger-hosted database so Prism has an operational record of each submission. The website may also send Prism and the person submitting the form an authenticated email notification; an email failure does not discard the saved enquiry. An optional insights preference is recorded with the enquiry so Prism can honour your choice; it is not automatically sent to an external marketing platform by this website. Hosting, email and database suppliers process information on Prism’s behalf under their service arrangements.
5. Disclosure and overseas processing
We do not sell personal information. We may disclose it to service providers that support hosting, email, security, professional advice or business systems; to personnel and contractors who need it for the stated purpose; or where required or authorised by law. Some providers may store or process information outside Australia, depending on the provider and account configuration. You may contact us for current location information before submitting an enquiry.
6. Retention and security
We keep information only for as long as reasonably required for enquiries, client administration, legal obligations and legitimate business records. We use access controls, authenticated email, validation, rate limiting and other proportionate safeguards. No internet transmission or storage system can be guaranteed completely secure.
7. Your choices and rights
You may ask to access or correct personal information held about you, withdraw an optional marketing preference, or raise a privacy concern. We may need to verify your identity before acting on a request. Marketing emails will include an unsubscribe option where required.
8. Questions and complaints
Privacy questions, access or correction requests, and complaints can be sent to hello@prismtech.com.au with the subject line “Privacy request”. Please explain your concern and how you would like it resolved. We will acknowledge the request, investigate it and respond within a reasonable period. If we need more time or information, we will let you know.
9. Changes
We may update this notice when our website, suppliers, systems or legal obligations change. The effective date shown on this page identifies the current version.